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Warranty

Mercedes-Benz New Truck Warranty1

As a Mercedes-Benz Trucks owner, you can be assured by our reputation for reliability and quality. To provide you with even further peace of mind, every new Mercedes-Benz Truck sold through the Mercedes-Benz dealer network comes with a comprehensive warranty period.

Our warranty provides you with levels of support that are a measure of the confidence we have in our products.

Actros Warranty Period2
Classification On Highway (vehicles > 90T GCM) On highway (vehicles ≤ 90T GCM, 6x4, 4x2, 8x4 & 6x2 configurations) Off Road & All Wheel Drive
Basic vehicle warranty 12 months / unlimited kms 24 months / unlimited kms 12 months / unlimited kms
Driveline warranty 36 months / 450,000 kms 48 months / 800,000 kms 36 months / 250,000 kms
Cabin corrosion 36 months / unlimited kms 36 months / unlimited kms 36 months / unlimited kms
Atego Warranty Period2
Classification On Highway Off Road/All Wheel Drive
Basic vehicle warranty 24 months / unlimited kms 12 momths / unlimited kms
Driveline warranty 48 months / 500,000 kms 36 months / 250,000 kms
Cabin corrosion 36 months / unlimited kms 36 months / unlimited kms
Econic, Unimog and Zetros Warranty Period2
Classification On Highway Off Road/All Wheel Drive
Basic vehicle warranty 12 months / unlimited kms 12 months / unlimited kms
Driveline warranty 36 months / 250,000 kms 36 months / 250,000 kms
Cabin corrosion 36 months / unlimited kms 36 months / unlimited kms

Mercedes-Benz Trucks Parts Warranty

You have the satisfaction of knowing that any part for a Mercedes-Benz heavy commercial vehicle purchased and fitted by a Mercedes-Benz Dealer or authorised repairer is covered by a 24 month unlimited km warranty3. The warranty period commences on the date the part is sold.

Mercedes-Benz
Mercedes-Benz

Mercedes-Benz Trucks Warranty Exclusions.

The Warranty covers the repair or replacement of manufacturing defects, but does not cover the cost of any related expenses or losses caused by the defect, such as the cost of rental vehicle, hotels, taxis, downtime, inconvenience or any loss of profit, loss of revenue or contingent, consequential or indirect losses.

The Warranty does not cover servicing, maintenance, tyres, consumables, normal wear and tear, the alignment of front and rear axles, wheel balancing and tyre rotation.

[1] Truck Warranty offers are subject to change at any time without notice. For further inclusions, exclusions, terms and conditions, please contact Perth Mercedes-Benz Trucks.
[2] Vehicles sold as of 01.01.2018.
[3] Excludes batteries.

Your New Vehicle Warranty.

Our comprehensive Warranty Statement means peace of mind for five years for new Mercedes-Benz Vans & Utes purchased from authorised Mercedes-Benz Retailers in Australia. Your vehicle is covered for parts and labour charges incurred in rectifying a manufacturing defect relating to materials or workmanship.

The five year period commences from the date the vehicle was first registered.

Your Pre-Owned Vehicle Warranty.

A pre-owned Mercedes-Benz Van will go the distance you can rest assured that each Mercedes-Benz pre-owned certified Vehicle purchased from an authorised retailer has been comprehensively checked. Plus, all qualifying vehicles have a Mercedes-Benz Certified Factory Warranty.

When you purchase a Mercedes-Benz Certified Vehicle, you receive a minimum one year or the option of a two year, 250,000 kilometre, nationwide factory backed warranty.1 Note that the V-Class has an unlimited kilometre warranty.

The Mercedes-Benz Certified Warranty offers coverage against failure of most mechanical components, as well as roadside assistance for a range of breakdowns and situations almost anywhere in Australia. To give complete peace of mind, this warranty offers cover, support and benefits that only Mercedes-Benz can provide.

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to major failure.

The benefits of this warranty are in addition to any other rights and remedies you have under a law in relation to the Vehicle. In circumstances where your rights under the Australian Consumer Law are greater than your rights under this warranty, we will always honour your rights under the Australian Consumer Law.

Perth Fuso trucks are built to last, but if something does go wrong, you can be confident knowing that you're covered because Fuso is the first and only Japanese truck manufacturer to offer up to 5 year cab chassis warranty as standard. That's up to 5 years across our truck and Rosa bus range for peace of mind year after year.

 

Model Standard Manufacturer's Warranty (whichever comes first)
Canter - Light Duty Truck 5 years/200,000 kilometres
Fighter FK - Medium Duty Truck 5 years/300,000 kilometres
Fighter FM / FN - Medium Duty Truck 5 years/350,000 kilometres
Shogun FP / FV / FS / FU - Heavy Duty Truck 5 years/500,000 kilometres
Heavy FP / FV / FS - Heavy Duty Truck 5 years/500,000 kilometres
Rosa - Light Bus 5 years/200,000 kilometres



Note: The new vehicle warranty applies only to trucks and buses registered and operated in normal conditions in Australia. Vehicles operated in severe service applications, such as off-road, underground mining, crop spraying or on the beach covered under warranty for 12 months/50,000 kilometres.

VIEW WARRANTY POLICY      Click here to view Warranty Brochure

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